Terms & conditions.

1. Who we are

This website is operated by Clean Contracts UK Limited (Company No. 14761725), a company registered in England and Wales, trading as Cleritas. References to "we", "us", or "Cleritas" mean Clean Contracts UK Limited.

2. The products

Cleritas sells digital consent form templates and related clinical documentation, and offers a bespoke document drafting service. Each digital product is delivered as a downloadable bundle of files (typically PDF and Word format) under the licence terms described on the relevant product page.

All products are intended for use by appropriately qualified and UK-regulated healthcare or aesthetic professionals.

3. Licence

Unless an alternative licence is agreed in writing, each Cleritas template is sold under a single-clinic licence. This permits use within one trading clinic location operated by the purchaser. Customisation, editing, and rebranding for use within that clinic are expressly permitted.

Redistribution, resale, sublicensing, sharing with other clinics or businesses, public posting, or use as content within a third-party template-shop product is not permitted. Multi-site, group, and white-label licences are available on request — please contact us before purchase.

4. Pricing and payment

Prices on the website are shown in pounds sterling (GBP) and are inclusive of VAT where applicable. Payment is taken via the third-party platform on which the listing appears (currently Etsy). For bespoke services, payment terms are agreed in the bespoke engagement letter.

5. Delivery and downloads

Digital products are delivered immediately on completion of payment via instant download. The buyer is responsible for downloading and storing the files. Where a third-party platform mediates the transaction, that platform's delivery mechanism applies.

6. Refunds and cancellation

In line with the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, digital downloads are non-refundable once delivered. Pre-purchase queries are welcomed and we will do our best to answer them before any purchase is made.

For bespoke services, cancellation and refund terms are set out in the bespoke engagement letter, which forms a separate agreement.

7. Nature of the products

Cleritas templates are clinician-authored documents drafted to assist clinicians in their own consent processes. They are not legal advice, do not constitute regulatory approval, and are not a substitute for local medico-legal review or formal legal counsel. The clinician using a Cleritas template remains professionally and legally responsible for their consent process at their clinic. Cleritas accepts no liability for any clinical, regulatory, or legal outcome arising from a third party's use of these templates.

8. Intellectual property

All content on this website and within each Cleritas template — including text, layout, design, and structure — is the intellectual property of Clean Contracts UK Limited and is protected by UK copyright law. Use is permitted only within the scope of the licence purchased.

9. Liability

Nothing in these terms limits our liability for death or personal injury arising from our negligence, or for fraud or fraudulent misrepresentation. Subject to that, our liability to any purchaser is limited to the price paid for the relevant product.

10. Governing law

These terms are governed by the laws of England and Wales. Any dispute will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Contact

Questions about these terms can be sent to hello@cleritas.co.uk or via the contact form.