Home / About

About Cleritas

Built by clinicians who read the paperwork after the complaint.

Cleritas exists because we got tired of watching good colleagues face complaints with documentation that made things worse. Our mission is simple to state and hard to do: make defensible consent the norm in aesthetic and ophthalmic practice.

Two clinicians in conversation, rendered in flat geometric style

The Story

The pattern was always the same.


A competent practitioner. A recognised complication or a disappointed patient. And then the file: a generic form, a signature, no record of alternatives, no evidence of a cooling-off period. The clinical care was defensible. The paperwork was not.

We watched that pattern repeat across aesthetics and ophthalmology, two fields where private practice, high patient expectations and evolving case law meet. Montgomery changed the legal test in 2015. McCulloch added the alternatives burden in 2023. Most consent documentation in circulation has caught up with neither. Cleritas was built to close that gap: training that changes how clinicians consent, documents built to be defended, and support that arrives before the insurer needs to.

"We don't sell reassurance. We build the file you'll be glad exists two years from now."
THE CLERITAS MISSION
"Every document, every workshop, every audit is reviewed by people who consent patients for a living, not by a content team."
CLINICIAN-LED, IN PRACTICE

Who's Behind It

Founded in clinic, not in a boardroom.


Cleritas was founded by Dr Raj Thethi, aesthetic physician and clinic director. The consent systems we teach are the ones running in a working clinic, refined against real consultations, real complications and real complaint correspondence, not built in the abstract.

Programme faculty includes Professor Irfan Jeeva: Medicolegal Expert Witness, Consultant Ophthalmologist and Oculoplastic Surgeon. Our events bring solicitors and expert witnesses into the room with clinicians, because the people who take claims apart are the best teachers of how to build files that hold.

The faculty

The expert witness who reads the notes for the court, on your side of the table.

Professor Irfan Jeeva, Consultant Ophthalmologist, Oculoplastic Surgeon and CPR 35 medico-legal expert witness

Professor Irfan Jeeva

Consultant Ophthalmologist & Oculoplastic Surgeon

  • CPR 35 medico-legal expert witness in medical negligence and personal injury, including complications of cosmetic eyelid and facial aesthetic treatments
  • Head of Ophthalmology, Mid Yorkshire NHS Trust
  • Oculoplastic fellowship, Royal College of Ophthalmologists
  • Cosmetic plastic surgery fellowship, Royal College of Surgeons
  • Level 2 diploma, American Academy of Aesthetic Medicine
  • Twenty years in periocular, oculoplastic and aesthetic surgery
  • Technical Advisor to the World Health Organization

When a negligence claim is built against a clinician, an independent expert witness reads the notes and tells the court whether the standard was met. Professor Jeeva is one of those experts. He sits on the Cleritas faculty.

That is the whole point of us. A generic consent-template seller has never written a letter of claim, never given evidence under CPR 35, never had to defend a note two years after a treatment. Professor Jeeva assesses these cases for a living. Every framework we teach is built to satisfy the exact person who decides whether your consent was adequate: the expert instructed against you.

Aesthetics sits in a blind spot. Injectors are held to a legal standard forged in ophthalmology, surgery and general medicine, yet most training is delivered by people who have never been cross-examined on it. Cleritas closes that gap. And for the periocular region, the tear trough and under-eye where filler complications are most feared, your guide is a surgeon who reconstructs that anatomy and reports on those very complications for the courts.

This is why the one document that decides a claim should not come from a generic template. Consent is not a form to buy. It is a process to build, taught by the people who know precisely how it is tested.

What We Stand For

Three values. Applied, not framed on a wall.

I

Clinician-led

Everything Cleritas produces is written and reviewed by practising clinicians. If it wouldn't work in a busy Tuesday clinic, it doesn't ship, however good it looks on paper.

II

Evidence-grounded

We cite our sources: case law, regulator guidance, published claims data. When we tell you legal costs can reach 82% of a payout, that's an insurer's dataset, not a scare line we invented.

III

Defensibility over decoration

A beautiful form that fails under cross-examination is decoration. We judge every document by one test: how it reads to a claimant solicitor, an expert witness and your insurer.

Honesty About the Boundaries

What Cleritas is not.

Knowing where our role ends is part of doing it well.

Not a law firm

We provide education, documentation and coaching, not legal advice. When a matter needs a solicitor, we say so plainly and help you brief yours well.

Not an insurer

We don't replace your indemnity, we make sure you get full value from it. Defensible records are what turn a policy from a certificate into actual protection.

Not a tick-box mill

We won't sell you a certificate to hang on a wall or a form to file and forget. If you want compliance theatre, there are cheaper providers. If you want to be defensible, start here.

The Medicolegal Readiness Score

Twenty questions. One number. How ready are you?

A five-minute diagnostic scored across the five pillars of defensibility, consent, records, consultation, complaints and regulation. Free, private, and uncomfortably precise.

Take the Readiness Score
Cleritas Medicolegal Readiness Score

Work With Us

If your consent process hasn't been tested, it hasn't been proven.

Join the waitlist for first access to workshops, CPD programmes and founding-member retainer pricing, or start the conversation directly.

Readiness Score