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What We Do
Everything Cleritas offers, training, CPD, audits, rebuilds, full builds and ongoing support, exists to answer the same question a claimant solicitor will one day ask. Choose the depth that matches where your practice is today.

The Portfolio
Some practitioners want education. Some want their documents fixed. Some want both, permanently, with a number to call when a complaint lands. Start anywhere.
In-person, case-based medico-legal training for injectors and clinic teams. Law in the morning; consent dialogue, documentation drills and complaint simulation in the afternoon. From £395 per delegate.
Explore workshops →Recurring medico-legal CPD for aesthetic practitioners, plus a dedicated ophthalmology programme with solicitor, barrister and expert-witness faculty. Early registration from £95.
See the programmes →Your forms, your consultation process and your own understanding of consent law, scored against Montgomery, McCulloch and regulator guidance. Red, amber, green, in writing. From £495.
Book an audit →We rebuild your existing forms with you, treatment by treatment, so your team understands every clause a patient is asked to sign. From £1,250.
How it works →The complete build: treatment-specific consent suite, consultation framework, cooling-off and complaint protocols, staff briefing, twelve months of updates. From £2,950.
See what's included →Ongoing medico-legal support with a structured complaint first-response pathway. Proactive and human, everything your indemnity policy isn't, before a claim goes live. From £249 per month.
Retainer details →Why This Exists
The Pathway
You don't have to buy everything. But there is a natural order, and it starts with knowing where you actually stand.
The consent audit scores your documents, your consultation process and your own working knowledge of consent law. Most practitioners are surprised by the result. Better to be surprised by us than by a solicitor's letter of claim.
Done-With-You if you want your team to own every clause; Done-For-You if you want the complete system designed, written and installed. Either way, the audit report becomes the specification.
Case law moves. Guidance moves. The England licensing scheme is being drafted now. The retainer keeps your documentation current, and puts a human on the end of the phone when a complaint arrives at 6pm on a Friday.
Choose Your Depth
Three tiers. The destination is identical: a consent process that stands up in front of a claimant solicitor, your regulator and your insurer.
| DIY: Templates & Training | Done-With-You | Done-For-You | |
|---|---|---|---|
| Best for | Practitioners who want to build their own capability at their own pace | Clinics with workable documents that need bringing up to standard, and a team that should understand why | Busy practices that want the whole system designed, written and installed by us |
| What you get | Treatment-specific consent templates, workshops, CPD events and the free Insights library | Consent audit plus a treatment-by-treatment rebuild of your forms, consultation framework and cooling-off protocol, built alongside your team | Complete consent suite, consultation and record-keeping framework, cooling-off and complaint first-response protocols, staff briefing, 12-month update cycle |
| Your time involved | Highest, you do the implementing | Moderate, working sessions with us | Lowest, a briefing session and sign-off |
| Investment | From £30 per template; workshops from £395 per delegate | Audit from £495; review & rebuild from £1,250 | From £2,950; retainer from £249/month |
| Start here | Browse the library | Book the audit | Scope the build |
Cleritas provides education, documentation and coaching. We are not a law firm, an insurer or an indemnity provider, we make sure you get full value from yours.
Common Questions
The consent audit, almost always. It costs the least, takes the least of your time, and tells you precisely what, if anything, needs fixing. Some practices pass with minor amber findings and only need a workshop. Others discover their forms would not survive a Montgomery challenge and move straight to a rebuild. Either way, you decide from evidence, not anxiety.
Yes. Cleritas serves doctors, nurses, dentists and pharmacist prescribers, and the teams around them. Where prescribing rules bite, all four prescriber regulators now require face-to-face consultation for cosmetic prescribing, with the NMC ban on remote prescribing in force since 1 June 2025, we build that into your documentation rather than leaving it as a footnote.
No. Cleritas provides education, documentation and coaching grounded in case law and regulator guidance. We are not solicitors and we do not replace your indemnity provider. What we do is make sure that when you need either of them, your records are an asset rather than a liability.
It anticipates it. The government confirmed the traffic-light scheme in August 2025, consultation on the red-tier draft regulations began in June 2026, and implementation is committed within this Parliament. Botulinum toxin and dermal fillers sit in the amber tier. Practitioners who can evidence consent and documentation standards will find licensing straightforward. That evidence is what we build.
The Medicolegal Readiness Score
A five-minute diagnostic scored across the five pillars of defensibility, consent, records, consultation, complaints and regulation. Free, private, and uncomfortably precise.
Take the Readiness Score →
First Step
The consent audit is the diagnostic for everything else Cleritas builds. One submission, one scored report, one debrief call. From £495.