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Workshops & Training Days
In-person medico-legal training for aesthetic practitioners and clinic teams. Real cases, real letters of claim, real consent conversations, rehearsed until the law stops being abstract and starts being what you do in the treatment room. Led by Professor Irfan Jeeva, medico-legal expert witness.
Why Case-Based
Most medico-legal teaching fails for the same reason most consent forms fail: it is generic. Cleritas workshops are built around anonymised cases, the filler complication with a two-line consent record, the toxin complaint where the consultation was never documented, the patient who says she was never told about the alternative of doing nothing.
You work each case as the practitioner, then as the claimant's solicitor. That second seat is where the learning happens. Once you have read a consent record the way a lawyer reads one, you never write a note the same way again.
Groups are kept small deliberately. This is training, not theatre.
"Claims are rarely lost on the clinical outcome. They are lost on what was, and wasn't, written down before the needle went anywhere near the patient."THE CLERITAS PRINCIPLE
The Structure
A full training day, engineered so that every legal principle taught before lunch is physically practised after it.
Montgomery v Lanarkshire and the material-risk test: what a reasonable patient, and this patient, would want to know. McCulloch v Forth Valley and the duty to document reasonable alternatives, including the reasoning for excluding them. GMC Decision Making and Consent (2020), the GMC cosmetic interventions guidance (2016), and the NMC and GDC positions, including the face-to-face prescribing requirements now in force across all four prescriber regulators. Taught through cases, not slides.
Structured, observed consent conversations for the treatments you actually deliver. You practise tailoring risk disclosure to the individual in front of you, offering and recording alternatives, and building in the cooling-off period the GMC expects. Feedback is specific and immediate.
Timed exercises converting a consultation into a record that would survive disclosure. You learn what a defensible note contains, what it omits, and how long a good one actually takes. Less time than you fear.
A complaint lands. You draft the first response, decide when to notify your insurer, and see how the records you wrote that morning perform under pressure. This exercise alone changes practice, because most practitioners have never rehearsed the worst day before having it.
Learning outcomes
Not "aware of." Able to do, on the next patient, the same way every time. Each outcome maps to a stage of the consent process, so the day builds one defensible workflow, not a pile of facts.
You will leave empowered, and a little daunted. That is the point. You will know exactly what good looks like, and exactly where your clinic is not there yet.
The modules
How to use the form to your advantage rather than as a signing ritual: sent by email ahead of the appointment, with the patient confirming they have read it and have no further questions. A documented trail, not a scribble at the end.
Botulinum toxin is not yet regulated, which is exactly why the burden falls on your process. What you must be able to show, step by step, when a treatment does not go to plan.
Beyond a certain resurfacing depth, laser becomes regulated. The audience splits into the terrified and the cavalier, and both are exposed. The protocol to follow, including the exact steps if a patient reports visual symptoms after treatment.
Complaint handling is a distinct skill: pre-empting how the other side will think, the disciplined correspondence that de-escalates, and the moves that prevent a complaint from ever becoming a claim.
Standardised photography, realistic expectation setting, and what to do, and document, when results disappoint or a complication occurs. The ordinary things that decide extraordinary cases.
Previewed at every workshop
The software we built to run all of this seamlessly, demonstrated live on the day. Build your own from what you learn, or have us install ours. Workshop delegates get first access and preferential terms.
Why It Matters
Formats & Investment
Scheduled full-day workshops at UK venues, open to individual practitioners. Small cohorts, mixed professional backgrounds, every delegate leaves with a personal documentation checklist and a consent-dialogue framework for their own treatment list.
From £395 per delegate. Dates released to the waitlist first.
Register interest →The same day, delivered in your clinic for your whole team, practitioners, prescribers and front-of-house together. Cases are built around your treatment menu, and the documentation drills use your actual forms. Uncomfortable, occasionally. Useful, always.
Priced on application, based on team size and location.
Request a quote →Common Questions
Doctors, nurses, dentists and pharmacist prescribers working in medical aesthetics, plus the clinic staff who support consultations and handle complaints. No prior legal knowledge is assumed. Experienced practitioners tend to find it hardest, because the habits under examination are theirs.
CPD accreditation applications are in progress. Every delegate receives a certificate of attendance detailing the learning outcomes and hours, which you can use for reflective CPD entries with your own regulator in the meantime.
Directly. The confirmed traffic-light scheme places toxins and fillers in the amber tier, and consultation on the red-tier regulations began in June 2026. Licensing will reward practices that can evidence consent and documentation standards. The workshop teaches you to produce that evidence daily, as a by-product of good practice.
The audit examines your documents and process; the workshop trains you and your team. They pair well. Many clinics run the audit first, then use an in-clinic team day to fix the findings together. Book both and we structure the day around your report.
See it for yourself
Two three-minute interactives: how one claim unfolds over three years and the expert witnesses who decide it, and how the standard your records are judged against has climbed since 1957.
Or read the plain-English case-law explainers: Bolam, Bolitho, Montgomery, McCulloch and more.
The Medicolegal Readiness Score
A five-minute diagnostic scored across the five pillars of defensibility, consent, records, consultation, complaints and regulation. Free, private, and uncomfortably precise.
Take the Readiness Score →
Next Dates
Cohorts are small and founding-cohort pricing will not repeat. Join the waitlist for first access to dates, or start with a consent audit and let the findings shape your training day.