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Consent Audit & Practitioner Assessment
A scored audit of your consent forms, consultation process and record-keeping, and of your own working understanding of consent law. You get a written red/amber/green report with priority fixes. A document you can show your insurer.
What We Assess
Most audits stop at the paperwork. Ours doesn't, because the paperwork is only half the evidence. When a claim is examined, what you understood and what you discussed matters as much as what was signed.
Your documents. Every consent form, your consultation records, your cooling-off arrangements and your record-keeping, scored clause by clause against the standards that will actually be applied: Montgomery v Lanarkshire (material risk, tailored dialogue), McCulloch v Forth Valley (reasonable alternatives, considered, offered, excluded, with reasoning), GMC Decision Making and Consent (2020), the GMC cosmetic interventions guidance (2016), and the NMC and GDC positions, including the face-to-face prescribing requirements now in force.
You. A structured practitioner assessment of how you consent in practice: what you disclose, how you tailor it, what you record, and where habit has quietly replaced law. Not an exam. A mirror.
"A consent form that would fail under Montgomery doesn't fail on the day you use it. It fails two years later, in disclosure, when it is the only witness you have."WHY WE AUDIT FIRST
How It Works
You send us your consent forms, blank consultation and record-keeping templates, and your cooling-off and aftercare arrangements through a secure upload. No patient-identifiable data is required at any point.
A structured session examining how you actually consent: risk disclosure, alternatives, individualisation, timing, documentation. This is where the gaps that never appear on paper get found.
Every finding graded red, amber or green against the specific authority it fails or satisfies, case law or regulator guidance, cited. Red findings come with priority fixes, sequenced. The report is written to be shown to your insurer, and to be re-scored after remediation.
We walk the report together, answer questions, and agree what happens next, whether that's fixes you make yourself, a Done-With-You rebuild, or nothing at all because you passed. It happens.
The Cost of Not Knowing
Investment
Full document audit across your treatment list, practitioner assessment, scored red/amber/green report and debrief call. Everything above, for one practitioner.
From £495.
Book a solo audit →The same audit across your whole clinic: shared documentation, every practitioner assessed, plus a review of how consent responsibility is delegated and supervised, the point where clinics most often fail. One consolidated report for the owner.
From £795, depending on team size and treatment range.
Book a clinic audit →Audit findings are confidential to you. The report identifies risk; it does not report you to anyone. That is not our job, and never will be.
Common Questions
Then you have found out from us, privately, for £495, instead of from a letter of claim, publicly, for considerably more. Red findings come sequenced by priority, and most are fixable within weeks. The audit report becomes the specification for a Done-With-You or Done-For-You rebuild, and we credit part of the audit fee against either.
Yes, that is how it is written. A dated, scored, independent assessment of your consent process, with remediation evidence after fixes, demonstrates exactly the risk-management behaviour insurers want to see. Several find it useful at renewal. What your insurer does with it is their decision, not a promise we make.
No. It is a structured conversation about how you consent, scored against the same framework as your documents. Nobody fails. But almost everybody discovers at least one habit, an undisclosed alternative, an undocumented discussion, a cooling-off shortcut, that they are glad to have found in a debrief rather than a deposition.
Yes. The framework transfers directly, and the stakes justify it: cataract surgery accounts for around a quarter of NHS ophthalmology claims, failure to warn recurs as a primary cause, and wrong IOL selection is a Never Event. Consent and lens-selection documentation are audited together.
See it for yourself
Two three-minute interactives: how one claim unfolds over three years and the expert witnesses who decide it, and how the standard your records are judged against has climbed since 1957.
Or read the plain-English case-law explainers: Bolam, Bolitho, Montgomery, McCulloch and more.
The Medicolegal Readiness Score
A five-minute diagnostic scored across the five pillars of defensibility, consent, records, consultation, complaints and regulation. Free, private, and uncomfortably precise.
Take the Readiness Score →
Know Where You Stand
Submit your documents, sit the assessment, read the report. Two weeks from now you will know precisely where a claimant solicitor would start, and how to close the door first.