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Done-For-You Consent Systems

The complete build.
This is what audit-proof looks like.

Every document, protocol and framework your clinic needs to consent defensibly, designed, written, installed and kept current for twelve months. You practise. We make the paperwork worthy of the practice.

A clinician building a system on geometric scaffolding

Why End to End

Because the licensing scheme will not mark generously.


England's licensing scheme for non-surgical cosmetic procedures is no longer a rumour. The traffic-light structure was confirmed in August 2025, consultation on the red-tier draft regulations began in June 2026, and government has committed to implementation within this Parliament. Toxin and fillers sit in the amber tier. The 18+ restriction is confirmed.

When licensing arrives, the practices that can evidence consent standards, documented dialogue, recorded alternatives, cooling-off periods, complaint handling, will find the process administrative. The practices that can't will find it existential. Roughly 19,700 practitioners across some 5,600 UK clinics will be making that discovery at the same time.

A Done-For-You build is the whole evidence base, constructed once, properly.

"Audit-proof is not a claim about luck. It is a filing system: every consent, every alternative, every reflection period, findable, dated, and defensible."
THE DONE-FOR-YOU STANDARD

What's In The Build

Six components. One system.

Each element is written for your treatment menu, your team and your patient population, not adapted from someone else's.

I

Treatment-specific consent suite

A full set of consent documents across your menu, built to the Montgomery material-risk standard, tailored risks, patient-specific significance, dialogue captured rather than implied.

II

Consultation & record-keeping framework

The structure that records the discussion, not just the signature, as GMC Decision Making and Consent (2020) requires, including the McCulloch alternatives trail with reasoning.

III

Cooling-off protocol

A documented reflection period wired into your booking flow, consistent with the GMC's 2016 cosmetic interventions guidance, with scripts for the team who administer it.

IV

Complaint first-response protocol

What happens in the first 48 hours after a complaint: who says what, what gets written down, when the insurer is notified. The hours where most claims are quietly won or lost.

V

Staff briefing session

A structured handover session for your whole team, so the system is used as designed from day one, including the front-of-house staff who take the first angry phone call.

VI

Twelve months of updates

As case law, regulator guidance and the licensing scheme move, your documents move with them. McCulloch changed the alternatives standard in 2023; the prescribing rules changed in 2025. Something will change next year too.

The Arithmetic

One build costs less than one badly handled complaint.

£0where a complete Done-For-You build startsCleritas
£0one reported settlement, of which £53k was legal costs, not damagesHamilton Fraser, 2025
£0the largest aesthetics payout in the same datasetHamilton Fraser, 2025
0UK clinics that will face the licensing scheme's evidence requirements togetherASJ Open Forum mapping study

How It Runs

You give us a scoping call and a sign-off. We do the rest.

Scoping

One structured call covering your treatment menu, team, patient population and existing documents. If you have an audit report, the build inherits it as the specification.

Design and build

We write the full system, consent suite, consultation framework, cooling-off and complaint protocols, checking treatment-specific detail with you asynchronously. Your clinical time cost stays minimal.

Review and install

You review, we refine, the team is briefed, and the system goes live with a version log and implementation checklist. From that day, every consent your clinic takes is building your defence file rather than a liability.

Twelve months of currency

We monitor case law, regulator guidance and the licensing consultations, and update your documents as they move. Most clients roll into the Cleritas Retainer at month twelve. None have to.

From £2,950, scoped by treatment-menu size and clinic structure.

Request a scoping call

Common Questions

Before you hand it over.

Sometimes. A solo injector with a short treatment menu and time to engage often does better with the audit plus a Done-With-You rebuild. Done-For-You earns its fee where the menu is broad, the team is bigger than one, or your time is worth more in clinic than in documentation. We will tell you honestly on the scoping call, the wrong sale costs us more than it makes.

Templates are a strong starting point, we sell them ourselves. But a template cannot know your patient population, your delegation structure or your complication history, and Montgomery judges consent against the individual patient, not the average one. The build is templates plus everything a template cannot do: the framework, the protocols, the briefing and the updates.

It means that when a licensing inspector, insurer or solicitor asks for evidence of your consent standards, you produce it in minutes: dated documents, recorded dialogue, alternatives with reasoning, cooling-off logs, a complaint protocol with a paper trail. It is not a guarantee that nobody will ever complain. It is the difference between a complaint and a case.

Your system remains yours, current as of the last update. Most clients move onto the Cleritas Retainer, which continues the update cycle, adds the annual document review and puts a human on the phone when a complaint lands. It is the natural continuation, but the build stands alone if you prefer.

See it for yourself

Watch a claim play out, before you have to live one.

Two three-minute interactives: how one claim unfolds over three years and the expert witnesses who decide it, and how the standard your records are judged against has climbed since 1957.

Or read the plain-English case-law explainers: Bolam, Bolitho, Montgomery, McCulloch and more.

The Medicolegal Readiness Score

Twenty questions. One number. How ready are you?

A five-minute diagnostic scored across the five pillars of defensibility, consent, records, consultation, complaints and regulation. Free, private, and uncomfortably precise.

Take the Readiness Score
Cleritas Medicolegal Readiness Score

Build It Once

The licensing scheme is being written. Your evidence base should be too.

Start with a consent audit to scope the gap, or come straight to a scoping call. Either way, the destination is a system you could hand to an inspector without flinching.

Readiness Score