1. Who we are
This website is operated by Cleritas ("Cleritas", "we", "us"). You can contact us at hello@cleritas.co.uk. By using this website, purchasing a template, or engaging our services, you agree to these terms.
2. Educational content, not legal advice
Everything on this website, including articles, guides, event materials, templates and email content, is provided for education and general information only. It does not constitute legal advice, medical advice, or advice of any kind tailored to your circumstances.
Nothing on this site, and nothing in our services, creates a solicitor-client relationship. Cleritas is not a law firm and does not practise law. Nor does use of our materials create a clinician-patient relationship between you and any member of the Cleritas team. Where a matter requires legal advice, for example a live complaint, claim, regulatory investigation or contractual dispute, you should consult a solicitor and, where relevant, your insurer or indemnity provider.
Case law, regulation and professional guidance change. While we take care to keep content current, we do not warrant that any page reflects the law at the moment you read it.
3. Template licence terms
When you purchase a Cleritas consent template or document pack, we grant you a single-practitioner licence: a non-exclusive, non-transferable licence for one named practitioner to use the template in their own clinical practice, including adapting it for their own patients and clinic branding.
The licence does not permit you to:
- resell, sublicense, rent or otherwise commercialise the template or any adaptation of it;
- redistribute the template, free or paid, including sharing it with colleagues, groups, training cohorts or online communities;
- use the template to create a competing product or template library;
- remove or obscure any Cleritas attribution embedded in the files where present.
Additional practitioners in the same clinic each require their own licence unless a multi-practitioner licence has been purchased. Copyright and all other intellectual property rights in the templates remain with Cleritas.
Your responsibility. Templates are a starting framework. You remain solely responsible for ensuring that any document you place in front of a patient is appropriate for the treatment, the patient, your registration, your insurance conditions and current law and guidance. Purchase of a template is not confirmation that your consent process is compliant.
4. Retainer and service terms (summary)
Full terms for audits, done-with-you reviews, done-for-you builds and the Cleritas Retainer are set out in the individual service agreement you sign at engagement. In summary:
- Retainer services comprise coaching, documentation review and development, education and structured complaint first-response support.
- The retainer is not an insurance policy, indemnity arrangement or legal representation, and does not replace any of them. You must maintain your own appropriate insurance or indemnity cover at all times.
- Either party may cancel a retainer by giving 30 days' written notice. Fees are payable up to the end of the notice period.
- Deliverables we create for you are licensed for use in your practice on the same single-practitioner basis as templates, unless your service agreement states otherwise.
5. Website use
You may browse this site and share links to it. You may not scrape, republish or systematically copy its content, use it to train commercial products, or attempt to interfere with its operation. We may amend, suspend or withdraw any part of the site at any time.
6. Liability
Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded.
Subject to that: we are not liable for any loss arising from reliance on the educational content of this site; our total liability arising from any template purchase is limited to the price paid for that template; and our total liability arising from any service engagement is limited to the fees paid for that engagement in the twelve months before the event giving rise to the claim. We are not liable for indirect or consequential loss, loss of profit, loss of reputation, or for the outcome of any complaint, claim or regulatory process, which depends on facts and conduct within your control, not ours.
7. General
These terms, and any dispute arising from them or from use of this site, are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction. If any provision of these terms is found unenforceable, the remainder continue in force. These terms were last updated in July 2026; the version published on this page at the time of your purchase or engagement is the version that applies.
Questions about these terms: hello@cleritas.co.uk. See also our privacy policy.